Tired of losing yourTranscriptions?

We've all been there—session notes disappearing, assessments lost mid-way through, reports vanishing just before deadlines. Your clinical work is too important for unreliable technology.

CN
Lost 3 hours of session notes
System crashed during documentation, no auto-save feature
CN
Assessment disappeared before submission
Platform went down during peak hours, deadline missed
CN
Can't access client history during session
Unreliable uptime means scrambling for backup notes

98% Uptime Guarantee

We promise Practaluma will be available at least 98% of every month for active, paid users.

We Track Everything

Our incident management dashboard monitors every aspect of Practaluma's performance. No hiding behind vague promises.

Money-Back Promise

If we fall below 98% in any month, we'll refund that month's subscription. For annual plans, we calculate refunds on a monthly basis.

Built for Your Schedule

Whether you're seeing clients at 7am or writing notes at 10pm, Practaluma works around your schedule—not the other way around.

Shield

Our Reliability Commitment

We guarantee Practaluma will be available 98% of every month for customers who have been active, paid users for at least 15 days within the month.

We track this promise on our live incident dashboard—no hiding, no excuses. If we ever fall short, we'll automatically refund that month's subscription. For customers on annual plans, refunds are calculated on a pro rata monthly basis.

Because your clinical work deserves technology that works as hard as you do.

Why This Matters For Your Practice

Your clinical work can't wait for systems that don't work. We monitor our platform 24/7 and guarantee it will be available when you need it—or we'll make it right.

Never Miss Client Sessions

Never Miss Client Sessions

Access your notes, assessments, and client history exactly when you need them

Meet Reporting Deadlines

Meet Reporting Deadlines

Complete assessments and reports on schedule without system interruptions

Focus on What Matters

Focus on What Matters

Spend your time with clients, not worrying about whether your tools will work

Unlike Other Software Companies

Meet Reporting Deadlines:

Make vague promises about "industry-leading uptime" without backing it up.

Practaluma:

We show you exactly how we're performing and put our money where our mouth is.

Because reliable technology shouldn't be a luxury—it should be a given

Mask group

Ready for Reliability You Can Count On?

Join hundreds of Australian clinicians who trust Practaluma to be there when they need it most.