We've all been there—session notes disappearing, assessments lost mid-way through, reports vanishing just before deadlines. Your clinical work is too important for unreliable technology.
Your clinical work can't wait for systems that don't work. We monitor our platform 24/7 and guarantee it will be available when you need it—or we'll make it right.
We promise Practaluma will be available at least 98% of every month for active, paid users.
Our incident management dashboard monitors every aspect of Practaluma's performance. No hiding behind vague promises.
If we fall below 98% in any month, we'll refund that month's subscription. For annual plans, we calculate refunds on a monthly basis.
Whether you're seeing clients at 7am or writing notes at 10pm, Practaluma works around your schedule—not the other way around.
Your clinical work can't wait for systems that don't work. We monitor our platform 24/7 and guarantee it will be available when you need it—or we'll make it right.
We promise Practaluma will be available at least 98% of every month for active, paid users.
Our incident management dashboard monitors every aspect of Practaluma's performance. No hiding behind vague promises.
If we fall below 98% in any month, we'll refund that month's subscription. For annual plans, we calculate refunds on a monthly basis.
Whether you're seeing clients at 7am or writing notes at 10pm, Practaluma works around your schedule—not the other way around.
We promise Practaluma will be available at least 98% of every month for active, paid users.
Our incident management dashboard monitors every aspect of Practaluma's performance. No hiding behind vague promises.
If we fall below 98% in any month, we'll refund that month's subscription. For annual plans, we calculate refunds on a monthly basis.
Whether you're seeing clients at 7am or writing notes at 10pm, Practaluma works around your schedule—not the other way around.
We guarantee Practaluma will be available 98% of every month for customers who have been active, paid users for at least 15 days within the month.
We track this promise on our live incident dashboard—no hiding, no excuses. If we ever fall short, we'll automatically refund that month's subscription. For customers on annual plans, refunds are calculated on a pro rata monthly basis.
Because your clinical work deserves technology that works as hard as you do.
Your clinical work can't wait for systems that don't work. We monitor our platform 24/7 and guarantee it will be available when you need it—or we'll make it right.
Access your notes, assessments, and client history exactly when you need them
Complete assessments and reports on schedule without system interruptions
Spend your time with clients, not worrying about whether your tools will work
Make vague promises about "industry-leading uptime" without backing it up.
We show you exactly how we're performing and put our money where our mouth is.
Because reliable technology shouldn't be a luxury—it should be a given
Join hundreds of Australian clinicians who trust Practaluma to be there when they need it most.