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Appointments and forms. One place for clients.

Give invited clients a branded place to see appointments, complete assigned forms and assessments, and view invoices. Your practice controls access and online booking rules.

Product preview · Fictional demo data · Client portal overview

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Product preview · Fictional demo data · Client portal overview

Client-facing previews use the actual portal screen components with fictional data. Online service access is shown separately in practice settings.

Your portal setup

Decide what clients can book.

Configure client access and choose which services appear for online booking. Keep the client-facing offer separate from the full service catalogue, and manage invitations and access from the client directory.

  • Client access and online booking controls
  • Choose which services appear
  • Invitations managed from client records

Actual product screen · Online service access · Practice settings

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Actual product screen · Online service access · Practice settings
Booking boundaries

Offer the times that work for you.

Set how far ahead clients can book, the minimum notice required, and when appointment changes are allowed. Eligible clients book with their assigned practitioner and can reschedule or cancel within your rules.

  • Minimum notice and booking horizon
  • Rescheduling and cancellation windows
  • Keep booking terms visible

Product preview · Fictional demo data · Client appointments

Full-size screenshot. Scroll to explore; press Escape to close.

Product preview · Fictional demo data · Client appointments
After the client signs in

The small tasks, in one place.

The separate, practice-branded client portal brings appointments, assigned forms and assessments, and invoices together. Clients can submit responses and use a payment action when an invoice has a supported checkout link.

  • Assigned forms and assessments
  • Submitted responses available to view
  • Invoices and available payment links
THE EVERYDAY WORKFLOW
  1. Choose the rules
  2. Invite the client
  3. Let them take the next step
A LITTLE MORE CONTEXT

Good questions. Clear answers.

Talk it through with us
Can clients choose any practitioner?

The existing-client portal books with the client's assigned practitioner and eligible services. It is not an unrestricted practitioner directory. Online booking must be enabled for the client to use it.

Is the public booking page the same as the portal?

No. The public booking page is a separate entry point. The portal is a signed-in experience for linked clients, with their appointments, assigned forms and assessments, and invoices.

Can clients pay every invoice online?

An invoice shows a payment action when a supported checkout link is available. Invoices without one can still be viewed; the portal does not create a payment option for every invoice automatically.

MEET PRACTALUMA

A little more room for care.

Explore Patient Portal in the context of your whole practice.